The hospitality industry can benefit from a cloud-based tablet POS system
Cloud-based POS systems can benefit organizations across a wide range of industries, but the technology's advantages are particularly beneficial to those in hospitality. Hotel staffers, cruise line crew members and other professionals tasked with servicing guests over an extended period of time have one mission: to provide each guest with the best possible experience.
In most cases, each experience will be customized to the preferences of the individual or family. In all cases, staff members working in the hospitality establishment must be prepared to properly manage guest interactions at all times, even while on the go. This is why tablets have become such a vital component of the industry's technology infrastructure.
Royal Caribbean understands this. The popular cruise line has equipped 4,000 staff members with Microsoft tablets, which allows them to take food and drink orders or process any other transactions with guests at any time and in any location. A cloud-based system allows the organization to save guest information in a virtual space, which can be accessed by any tablet. Therefore, each guest will have his or her unique preferences met regardless of the crew member he or she interacts with.
All hospitality organizations can benefit from a fully integrated POS system. This was brought up in a recent Hospitality Technology article that listed the benefits of such a solution.
"Integration between systems opens up capabilities on both the operations side, including kitchen efficiency and better intelligence, and the customer-facing side, such as mobile and online ordering, and more sophisticated loyalty programs," the article says.
A cloud-based tablet POS system designed to improve checkout efficiency and maximize sales profits can produce a strong return on investment to any organization. Working with an advanced payment technology provider can help obtain the right tools to manage an integrated cloud-based tablet POS system.