Why a tablet POS system might help you survive the holiday season
You've probably begun to think about the logistics of managing the holiday rush at your retail store. Not only do you have to worry about having enough inventory to fulfill your customers' requests and having the ability to order new shipments in a timely manner, you must also consider the layout of your store during the next two months. Starting officially after Thanksgiving (but more realistically, around now) malls and plazas will start seeing more foot traffic, which means you will see more people in your store. While this is good for your revenue, you have to make sure you can get them in and out of your store in a timely manner. One way to do this may be by providing your retail clerks the flexibility to check out customers from anywhere on the floor.
The age of the traditional cash register is coming to an end. POS systems are increasingly using mobile technology and retailers are taking advantage of the flexibility provided by this innovation. Think back to the last time you went into the Apple Sore. There isn't a traditional checkout line. "Cashiers" are really sales associates designated to a particular area (iPhone, iPad, Macs, accessories, etc.) and they have the ability to not only help customers find what they are looking for, they can ring them out right on their tablet POS system. Although Apple is considered by many to be a pioneer in this area, others are starting to follow suit.
Now think of what your store looks like during the holiday shopping season. Do long lines take up valuable retail space and impact the shopping experience of those who aren't ready to pay just yet? Could you use a floater concept that Apple has seemingly perfected? If so, the best place to start is by obtaining a tablet POS system that provides both your associates and your customers the flexibility and freedom to process transactions from anywhere on the floor.